Legal
Terms of use
These terms govern your use of knowwales.co.uk ("the site"), operated by Know Wales. By using the site you agree to these terms. If you do not agree, do not use the site.
Personal data is handled under our Privacy notice.
What Know Wales is
Know Wales publishes local knowledge for living in and visiting Wales: dated context (for example council taxi tariffs, menus, licence expectations) and, where an editor can support it, short lists of businesses. Confirm prices and safety-critical work with the council, operator, or firm before you rely on them.
Information accuracy
We aim for dated, checkable facts and we publish sources where we can. Tariffs, menus, phone numbers, and licensing status change. Always confirm important details with the relevant council, operator, or business before you rely on them — especially prices and safety-critical work (gas, electrics, MOT).
Content is provided for general information only. It is not legal, financial, medical, or professional advice.
Acceptable use
- Do not misuse forms (spam, false reports, or scraping that harms the service).
- Do not attempt to disrupt or gain unauthorised access to the site or its data.
- Do not republish substantial site content as your own commercial product without permission.
Businesses and listings
Appearing on Know Wales is editorial. Requesting to get listed starts a review. The knowledge-page shortlist stays editorial. See How we choose.
Intellectual property
Site design, branding, and original editorial text belong to Know Wales or our licensors. You may link to our pages. Third-party names, logos, and trademarks belong to their owners.
Advertising
The site may show third-party advertisements, including Google AdSense, to help pay for the work. Ads appear only if you accept advertising cookies. An ad is not an endorsement, and we do not control the advertiser's site, prices, or privacy practices.
How those cookies work is described in the cookie notice and Privacy notice.
Third-party sites
Links to councils, businesses, or other sites are for convenience. We are not responsible for their content, availability, or privacy practices.
Liability
To the fullest extent permitted by law, Know Wales is not liable for loss arising from reliance on site content, downtime, or decisions you make after reading the site — including booking, hiring, or purchasing services from third parties.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English and Welsh law.
Changes
We may update these terms from time to time. The "Last updated" date will change when we do. Continued use after a change constitutes acceptance of the updated terms.
Governing law
These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except that consumers may also benefit from mandatory protections in their place of residence where applicable.
Contact
Questions about these terms: use Report an update or email info@knowwales.co.uk.