Cardiff · Taxi
Accessible taxis in Cardiff
WAV pre-book — lift type and ramp width.
Source: GOV.UK — Accessible taxis and Equality Act duties · Checked: 2026-08-20 · Passengers needing accessible vehicles in Cardiff, Wales
What to know
Book the right vehicle
Say you need a wheelchair-accessible vehicle (or other assistance) when you book. A standard saloon may not take a wheelchair.
Rank vs book
Some ranks in larger towns have WAVs; supply varies. In Cardiff, booking ahead is safer than hoping the next cab fits.
Rights and complaints
Drivers of listed WAVs have duties around wheelchair users and assistance dogs under equality law. If something goes wrong, complain to the licensing council and keep the plate number / booking reference.
More reading
See our journal piece on wheelchair-accessible taxis in Wales for the wider picture.
Also know
Cardiff taxi fares · Cardiff guide · Know Cardiff · Hackney vs private hire · Wheelchair-accessible taxis in Wales
Common questions
- Do all taxis take wheelchairs?
- No. Ask for a WAV. Describe whether you stay in the wheelchair or transfer.
- Can a driver refuse an assistance dog?
- Licensed drivers generally must carry assistance dogs except in narrow medical-exemption cases. Report refusals to the council.
Shortlists are editorial. How we choose · Sources
See something outdated? Know a reliable WAV operator in Cardiff?